Return Policy

3-Day Return Policy

If you purchase a product directly from Yuclid, LLC, you may return the product with 3 days of receiving the product, as shown by shipping records, for a full refund including shipping and handling costs paid to Yuclid, LLC. Shipping and handling costs incurred to return the item can not be reimbursed.

Prior to Returning products, you must contact our support department (support@yuclid.com) and receive a return merchandize authorization (RMA) number.

After receiving the RMA number, ship the product back to Yuclid, LLC at:

Yuclid, LLC

RMA #

PO Box 230755

Portland, OR 97281-0755

The refund or credit will be given after the product is received by Yuclid, LLC and is verified to adhere to the following conditions:

a) Product is returned in original packaging

b) All hardware, cables, CDs, manuals and other materials originally shipped with the product must be returned in reasonable condition

c) “Warranty” label covering case enclosure must be intact and

unbroken

30-Day Return Policy

If you purchase a product directly from Yuclid, LLC, you may return the product within 30 days from the date of the purchase of that product for a refund or credit of the purchase price. Neither refund nor credit will include shipping or handling charges paid to Yuclid, LLC. or incurred to return the item to Yuclid, LLC.